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Beyond the Counter: Innovative Clinical Services in Community Pharmacy Practice
July 11 @ 8:45 am - 9:45 pm
Community pharmacies are evolving into hubs of clinical care, offering innovative services that enhance patient outcomes and expand access to care. In this expert panel discussion, leaders in pharmacy innovation will share successful examples of clinical service implementation, insights on overcoming challenges, and strategies for expanding services to enhance patient-centered care. Join this session to gain inspiration and actionable ideas for elevating clinical services in your practice.
Pharmacist Learning Objectives
1. List emerging clinical services that are transforming community pharmacy practice.
2. Discuss the roles and responsibilities of pharmacy professionals in expanding clinical service offerings.
3. Review real-world examples of successful clinical service implementation in community pharmacies.
4. Identify common challenges and opportunities related to clinical service innovation.
5. Develop a strategy for integrating an innovative clinical service into a community pharmacy setting.
Technician Learning Objectives
1. List emerging clinical services that are transforming community pharmacy practice.
2. Discuss the roles and responsibilities of pharmacy professionals in expanding clinical service offerings.
3. Review real-world examples of successful clinical service implementation in community pharmacies.
4. Identify common challenges and opportunities related to clinical service innovation.
5. Develop a strategy for integrating an innovative clinical service into a community pharmacy setting.
Meet Your Panelists
Ashley Meredith, PharmD, MPH, BCACP, BCPS, CDCES, FCCP
Clinical Professor
Purdue University
Dr. Ashley Meredith is a Clinical Professor in the College of Pharmacy at Purdue University in West Lafayette, Indiana. She received her PharmD from the University of Pittsburgh and her Master of Public Health from Purdue Global. She completed two years of postgraduate training with the Veterans Administration (VA). Dr. Meredith serves as the Director of Advocacy for the Center for Health Excellence, Quality and Innovation (CHEQI). She has been involved at a national level with efforts to increase access to contraception and more locally helped the Purdue University Pharmacy begin contraception prescribing in 2020. Her teaching areas within the College of Pharmacy focus on Reproductive Health and creating a structured approach for patient assessment. Dr. Meredith’s research includes evaluating and support of implementation of contraception via pharmacist prescribing, assessment of clinical outcomes for pharmacist-managed services, and evaluation of patient satisfaction with pharmacist-managed clinics.
Natalie Novak, PharmD
Clinical Pharmacist
Bryant Family Pharmacy
Natalie Novak is a proud native of Loveland, Colorado, who earned her Doctor of Pharmacy degree from Mercer University College of Pharmacy in Atlanta, GA in May 2024. Driven by a passion for teaching and implementation of clinical services in independent community pharmacies, Natalie completed her PGY-1 Community-Based Pharmacy Residency program in 2025 at the University of Arkansas for Medical Sciences College of Pharmacy and Bryant Family Pharmacy located in Bryant, Arkansas. Natalie is passionate about empowering independent community pharmacists to deliver high-quality clinical services. During her residency, she took the initiative to advocate for their vital role in healthcare, successfully launching several innovative services at Bryant Family Pharmacy. These include pharmacist prescribing of naloxone, point-of-care testing and treatment, oral contraceptive prescribing, Diabetes Self-Management Education (DSME), and mechanisms for medical billing of these services. Through her work, Natalie aims to enhance patient care while inspiring future pharmacists to do the same.
Ashley Meredith has no relevant financial relationships with ineligible companies to disclose.
Natalie Novak has no relevant financial relationships with ineligible companies to disclose.
Financial support for this course was provided through an educational grant from McKesson Health Mart.
Pharmacist Universal Activity Number (UAN): 0107-0000-25-103-L04-P
Technician Universal Activity Number (UAN): 0107-0000-25-103-L04-T
Application-based activity
CPE Redemption:
To obtain 1 contact hour of continuing pharmacy education credit (0.1 CEU), learners must participate in the course and complete the exam* and evaluation. Shortly after both the exam and evaluation are successfully completed and submitted, the CPE Statement of Credit can be accessed on CPE Monitor at www.MyCPEMonitor.net.
*CEimpact provides two (2) opportunities to complete the exam. The learner will not receive CPE credit after two failed attempts.
CEimpact is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.