Cross the T’s and Dot the I’s: Avoiding a Costly Audit Surprise

1. Examine common pitfalls related to prescription documentation and required prescription components that can impact patient care and lead to audit issues.
2. Discuss key considerations when handling medication substitutions and prescription modifications to optimize outcomes.
3. Identify workflow processes that support accurate billing, claims submission, and documentation while minimizing disruptions to patient therapy.
4. Evaluate recommended practices for ensuring compliance with audit standards to maintain seamless patient access to medications and avoid penalties.
5. Construct key components of a pharmacy-specific audit preparedness plan that prioritizes patient safety and addresses common compliance risks.

Technician Learning Objectives

1. Examine common pitfalls related to prescription documentation and required prescription components that can impact patient care and lead to audit issues.
2. Discuss key considerations when handling medication substitutions and prescription modifications to optimize outcomes.
3. Identify workflow processes that support accurate billing, claims submission, and documentation while minimizing disruptions to patient therapy.
4. Evaluate recommended practices for ensuring compliance with audit standards to maintain seamless patient access to medications and avoid penalties.
5. Construct key components of a pharmacy-specific audit preparedness plan that prioritizes patient safety and addresses common compliance risks.

Meet Your Speaker

Sara Hathaway, PharmD.
Pharmacist Analyst
PAAS National

Sara Hathaway is a Pharmacist Analyst at PAAS National, where she assists independent pharmacy owners and staff with audit preparation, safe filling and billing practices, and HIPAA compliance. She has extensive experience in pharmacy operations, having previously worked as a Staff Pharmacist and Manager of Daily Operations at McCullough’s Long-Term Care Pharmacy. Sara is also a Pharmacy Student Preceptor at the University of Wisconsin-Madison, mentoring fourth-year pharmacy students. She holds a Pharm.D. from the University of Wisconsin-Madison.

Sara Hathaway has no relevant financial relationships with ineligible companies to disclose.

Financial support for this course was provided through an educational grant from McKesson Health Mart.