Meet the 2024 Health Mart Pharmacy of the Year Finalists!

We received numerous nominations that told a range of inspiring stories this year. We were so proud and excited to read about all the amazing work Health Mart pharmacies are doing in communities across the United States.

From those numerous nominees, three finalists rose to the top to vie for your vote this year at McKesson ideaShare in New Orleans.

As an independent pharmacy owner or staffer, attending McKesson ideaShare, you’ll have the ability to vote for this year’s winner.

Read below to learn more about these outstanding finalists.

FINALIST: Creswell Pharmacy of Creswell, Oregon

Creswell Health Mart Pharmacy

Health Mart since 2017, co-owners Brian Marr, RPh, and Jeannie Marr, CPhT and theor team
  • Quadrupled business in one month by advertising prescription transfers when a nearby regional chain closed.
  • Actively advocate for state regulation for PBM (HB 4149)
  • Offer free delivery to retirement homes, focusing activities and marketing to gain a higher share of profitable patients and decrease exposure to less profitable plans

“We strive to be a part of our community and not just be an occupant of it. We look for ways to be involved on a macro level to see pharmacy as an industry be all it can be. We know we need to stand up for what is right and object to what is wrong in the industry. We form relationships with other pharmacy owners to share ideas and support one another. In the end, we love what we do, and we try to have fun along the way.” – co-owner Jeannie Marr, CPhT

Best Practice Tip: Keep staff informed and organized with a daily huddle book to cover current topics or new rules, regulations and laws.

 

FINALIST: Dreier Pharmacy of Shawano, Wisconsin

Health Mart since 2007, co-owners Tim Dreier, RPh, Jessica Dreier-Huntington, RPh, and Jana Dreier and their team
  • With a new generation of Dreiers in pharmacy school and planning to keep the tradition going, the Dreier family has served the community more than 55 years, in a building that has been a pharmacy since the 1800s
  • Saw a new patient was taking a toxic dose of a medication, spent weeks working with the patient’s doctors and hospital pharmacists to make the lifesaving correction
  • Affiliated with Concordia Pharmacy School and Medical College of Wisconsin as student preceptors

“During the holiday season, the Stockbridge-Munsee tribal pharmacy had their entire software system down for over a week, and we stepped in. We filled as many of their tribal member medications as possible for the week. We had to fill many of the scripts without insurance reimbursement or payment from the patients for the time being. We just operated on good faith and the belief that one should help their neighbor.” –  co-owner Tim Dreier, RPh

Best Practice Tip: Grow long-term care services and act as the pharmacy for as many local facilities as possible.

 

FINALIST: Hayden Pharmacy of Hayden, Alabama

Health Mart since 2008, owner Jennifer Metcalf, RPh, and her team

• Helps fellow McKesson customers by engaging in feature testing sessions with the Connect User Experience team
•Regularly donates Narcan to local police department and serves as a Recovery Resource Center drop off location for Alabama
• Earned a laboratory license (CLIA) and built relationship with local schools and their insurance provider to serve as an employee wellness screening location

“In 2023, we were able to reduce inventory by over $30k and able to maintain it. We started using a new inventory management system to keep turns up and on-hand inventory down. We trained customers to call ahead of time and we enrolled patients in med sync. We gave special attention to patients on EQuIPP, which helped us keep inventory levels lower but maintains medication availability. We increased inventory turns from 20 to 24 in one year.” – owner Jennifer Metcalf, RPh

Best Practice Tip: Reach out to RxOwnership to review your financials. They provided us with suggestions that helped us with deductions and improve our inventory management.

 

What does a Health Mart Pharmacy of the Year look like?

  • Best-in-class clinical practices
  • Health Mart brand ambassador
  • Community leader
  • Independent pharmacy advocate
  • Excellent financial performance

Meet the reigning 2023 Health Mart Pharmacy of the Year: Eden Drug

Above, Pete Crouch poses with the 2023 Health Mart Pharmacy of the Year trophy and Jeanine Singer and Crystal Lennartz after being announced as the winner during the final night party at McKesson ideaShare in Las Vegas.

At McKesson ideaShare 2023, fellow Health Mart and independent pharmacies attending McKesson ideaShare voted to name Eden Drug the 2023 Health Mart Pharmacy of the Year. Eden Drug owner and PIC Pete Crouch, RPh, accepted the award from McKesson Senior Vice President of Field Sales Jeanine Singer and President of the Office of Health Mart Crystal Lennartz.

“It feels humbling to have won…I know that many others are also deserving for all the creative ways we all take care of our patients,” Pete said. “Honestly, I was just honored to be nominated and was kind of surprised when we won… I tried to tell our story as simple and honest as I could.”

Based in the lush green town of Eden, North Carolina, Eden Drug stands as a cornerstone of the community. Established in 1982, Eden Drug has been serving the community for more than 40 years and employs a 40-person staff in positions from pharmacist to delivery driver.

Above, some of the 40 Eden Drug employees pose with Pete outside their pharmacy in Eden, North Carolina.

“We celebrated with our team, and they were excited to be part of our recognition as Health Mart Pharmacy of the Year. It helped reinforce the why of what we do. Lots of congratulations came in from our community as well, and Eden Drug is being honored at the next Eden City Council meeting,” Pete said about returning home after winning.

Using the philosophy of “imperfect action is always better than perfect inaction,” Pete said he focuses on how to run a business and make it the best for his patients, his community, and his employees, while making a profit.

If they see a need, they do what they can to fill that need. If they have an idea to help their community or improve the business, they do not shy away from taking a risk to turn that idea into a reality. This includes teaching heart healthy classes at a local senior center and operating an education center to hold diabetes classes next to the pharmacy.

Learn more about Eden Drug’s story in the video below.

Eden Drug was one of three finalists that rose to the top to campaign for the votes of fellow community pharmacies attendanting McKesson ideaShare in Las Vegas. Fellow finalists included Hazel Green Pharmacy of Hazel Green, Alabama, and Professional Pharmacy of Baltimore, Maryland.

Above, Pete and Jeanine pose with finalists Christine Lee-Wilson, PharmD., owner of Professional Pharmacy, and Mike Powers, RPh., owner and PIC at Hazel Green Pharmacy.

Learn About Past Winners

2022: Bunch Pharmacy

Bunch Pharmacy, Guntersville, AL 

The winner of the 2022 Health Mart Pharmacy of the Year award was awarded to Bunch Pharmacy at the final night party.

2021: Hayat Pharmacy

Hayat Pharmacy, Milwaukee, WI

The winner of the 2021 Health Mart Pharmacy of the Year award was awarded to Hayat Pharmacy during virtual McKesson ideaShare 2021.

Learn more

2018: Bartle's Pharmacy

Bartles Pharmacy, Oxford, New York

The winner of the 2018 Health Mart Pharmacy of the Year award was awarded to Bartle’s Health Mart Pharmacy during McKesson ideaShare 2018.

Learn more