McKesson ideaShare 2019 frequently asked questions

Below are common questions and answers regarding the pharmacy event of the year. If you have further questions, please contact: or call 866.325.0365.


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General event questions


Q: What is McKesson ideaShare?

McKesson ideaShare brings together the best and brightest independent pharmacy leaders and their staff to make meaningful connections and share ideas and expertise for building a stronger business. Unite. Learn. Grow. It all happens here.

Q: What happens at the General Session?

Hear McKesson’s leadership discuss winning strategies to grow your business and initiatives for the coming year. Join us as we announce and celebrate the winners of the Health Mart Pharmacy of the Year award, Community Excellence award, and the Clinical, Operational, and Marketing Innovation awards.

Q: What is included in the Final Night Party?

Celebrate with your pharmacy friends at SeaWorld® Orlando featuring food, drinks and entertainment on June 29, 6–10 p.m. Get access to all park attractions and a private dolphin show. Enjoy the Electric Ocean celebration featuring glowing sea creatures, DJ entertainment and a spectacular display of fireworks. Transportation from your hotel to SeaWorld Orlando and back will be provided.

Q: What is the dress code?

Business casual is appreciated for all conference activities. Plan for hot, humid weather.

Q: What is the weather like in Orlando in June?

June is hot with the daily high temperature averaging 90 degrees Fahrenheit with the early morning lows mostly in the low 70s. Be prepared for humidity!


Registration questions


Q: Can we add people after we have registered?

Yes. Contact or call 866.325.0365.

Q: How do I get invited to the various lunches and evening receptions?

Your McKesson representative can help you with arrangements for special luncheons and receptions if you have not received an invitation.

Q: What are the options for payment, and when do I pay?

Event fees will be billed through your DC approximately 90 business days after the conference. If you prefer to pay by credit card, please contact registration support or via the link in your registration confirmation email to make those arrangements.

Q: When is the cancellation deadline?

The last day to cancel your registration without penalty is May 24, 2019. Otherwise, you may be charged for one hotel night (plus fees and taxes). Changes to confirmed hotel reservations must be requested through registration support no later than 72 hours prior to the scheduled check-in time to avoid no-show and/or early departure fees.


Rebate questions


New this year! Your OneStop Generics rebates can be activated while on-site in Orlando. To activate your rebates, visit the OneStop Generics booth.
Questions? Email

Q: How much are the McKesson ideaShare rebates?

McKesson ideaShare 2019 attendees are eligible for a OneStop Generics 2% rebate up to a $10,000 cap for purchases from July 2019 through November 2019 (July 2019 through December 2019 for customers that register by May 24, 2019).

In addition, McKesson ideaShare attendees will receive bonus rebates, up to $20,000 per eligible account number, on approximately 150 high-dispense OneStop items. Eligible accounts can earn up to $30,000 in rebates compared to $20,000 in 2018. The rebate offer period is from July 2019 through November 2019 (July 2019 through December 2019 for customers that register by May 24, 2019). Eligible accounts will receive rebates via credit memo.

Q: Who’s eligible for the McKesson ideaShare rebates?

Customer accounts eligible for the OneStop rebate and discount are primary accounts across retail independent small/medium chain, long-term care, home health, hospice, assisted living facility, skilled nursing facility, and combo pharmacies, with verified attendance at McKesson ideaShare.

Q: Are prospective customers also eligible for the rebates?

Yes. If a prospect becomes a customer by October 31, 2019, they are eligible to receive the rebates.

Q: How long will eligible customers receive the McKesson ideaShare rebates?

Customers that register prior to May 24, 2019 will receive six months of rebates. Customers that register on-site will receive five months of rebates.

Q: How will the McKesson ideaShare rebates be paid?

The McKesson ideaShare rebates will be paid directly to eligible accounts via a credit memo.

Q: How often will the McKesson ideaShare rebates be paid?

The McKesson ideaShare rebates will be paid directly to eligible accounts via a credit memo.

Q: Will McKesson ideaShare rebates reporting be available?

Reporting detailing the McKesson ideaShare rebates will be made available to customers through the field.

Q: How will the rebates be handled for multi-store groups and EDI accounts?

The McKesson ideaShare rebates are earned for all stores under a common owner who attend McKesson ideaShare.

Q: How will you know which items are discounted and included in the McKesson ideaShare rebates offering?

The discounted items will be published on McKesson Connect and updated as necessary. 

Q: Will the discounted items remain the same throughout the rebate earning period?

No. Prices and items are subject to change during the rebate earning period based on changes in item demand, availability and price. Check McKesson Connect for updates to the items to be discounted.

Q: Will the discount on the items be reflected on the invoice or paid as a rebate?

The discount will be paid as a rebate in the form of a credit memo.

Q: How will you know how much you earned for purchasing the discounted items?

Rebates earned for purchasing the discounted items will be included on the Total Rewards Statement.

Q: Will dynamic pricing apply to substituted items if the discounted item is out of stock?

No. Item availability is not guaranteed throughout the entire rebate earning period.

Q: How will you know which items are discounted and included in the McKesson ideaShare rebates offering?

The discounted items list will be published on McKesson Connect and updated as necessary.


Family questions


Q: Can I bring the family?

Yes! Guest passes can be added to a Full Conference Pass registration for an additional fee. All registered children ages 3–17 are automatically included in each day of Camp McKesson.

Q: What is Camp McKesson?

Camp McKesson provides on-site childcare and activities during conference hours to children ages 3–17 who are registered for a guest pass. Our licensed childcare professionals will give you the confidence that your children are in a secure, playful and engaging environment while you attend meetings, exhibits and networking events. Please note Camp McKesson participants must be able to use restroom independently. View the Camp McKesson schedule of activities here.

Q: What is Teen Camp McKesson?

Share the excitement of McKesson ideaShare with your teens and keep them entertained with fun activities while you’re at the conference. Teen Camp McKesson is a supervised excursion program for registered attendees ages 12–17. An additional fee per person (no sibling discounts) per day and advance registration is required. Fees include supervision from 9:30 a.m.-4:30 p.m., admission, transportation, lunch, two snacks/bottles of water, sling bag, and a custom t-shirt. Registration for Teen Camp McKesson closes May 24 (no refunds thereafter). Check out this year’s excursions:

  • Wednesday, June 26 – Gatorland: $210
  • Thursday, June 27 – Aquatica by SeaWorld Water Park: $245
  • Friday, June 28 – Kennedy Space Center Tour and Lunch with an Astronaut: $315


Q: Can children attend the Final Night Party?

Admission to the Final Night Party is included in all youth guest passes. Tickets for guests attending the Final Night Party only will be sold at the door for $50 per person (5–20 years old) and $100 per person (age 21 and over).


CE questions


Q: How do I redeem my CE credits for sessions I attend?

Continuing Pharmacy Education (CPE) for McKesson ideaShare 2019 has been accredited by CEI, an ACPE-accredited provider of continuing pharmacy education. Please note, if you attended a live session, you MUST complete the online requirements to obtain your CPE credit. You have 30 days from when you attend the session to obtain CPE credit. This deadline is non-negotiable due to the CPE Monitor reporting timelines.

  • Within 30 days following the CE activity date, log in to* and click on My Profile. If you are a Health Mart customer, claim your credit by logging in to and accessing Health Mart University.
  • Enter the CPE Activity Code provided during the sessions you attended in ENTER CPE ACTIVITY CODE box, click Apply and complete the evaluation.
  • Click SUBMIT to send your information to CPE Monitor. Once your credit has been claimed, the activity will move to your Completed Activities.

*If this is the first time you are using the CEI website and you do not already have a profile, please go to “My Profile” and click on “NEW TO CEI”. Your CPE Monitor e-profile number is needed within your CEI profile. You can access this number through If you have additional questions, contact the CEI team at 515.270.8118 or


Quick tips


Q: What’s the first thing I should do when I arrive?

Head to the McKesson ideaShare Registration Desk located in West C Lobby of the Orange County Convention Center West Building to pick up your registration packet and badge. Exhibits will be in Hall C. Your badge will serve as your ticket to the exhibit floor, sessions, meals and social functions (including the Final Night Party) included in the pass you have purchased. To replace lost or damaged badges, visit the McKesson ideaShare Registration Desk.

Q: Are there any special deals?

Grow your front-end margins with McKesson ideaShare special deals. Save up to 25% on national brand OTC and home healthcare products and Health Mart and Sunmark® brand OTC products.

Q: Are there any theme park ticket discounts?

Use this link and select Buy Tickets to access discounted tickets to Walt Disney World® theme park.

Q: Will there be shuttles to the theme parks?

McKesson is not providing shuttle service from the hotels to the various theme park attractions. Please contact your hotel concierge or check out for more information about non-conference transportation options.

Q: Are there discounts for airport parking and transportation?

Get a 5% discount if you reserve airport parking through Use the discount code “MCKESSON2019” at checkout or call 800.851.5863 to reserve. You can also get a $5 discount when you book airport shuttle transportation to and from your airport and hotel through Use the discount code “MCKESSON2019” at checkout or call 800.851.4528 to book. For example, if you’re traveling from Orlando International Airport (MCO) to the Hyatt Regency Orlando, you can expect these competitive prices:

  • Shared ride van service, one-way rate: $19 per person
  • Non-stop van service, one-way rate: $56 (up to 10 passengers per van)
  • Shared ride van service, round-trip rate: $36.30 per person
  • Non-stop van service, round-trip rate: $106.60 (up to 10 passengers per van)

Q: When’s check-out and departures?

Standard hotel check-out time is 11:00 a.m. You should plan to arrive at the airport two to three hours in advance of your departure time.


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