McKesson ideaShare 2020 frequently asked questions

Questions? Call 866.325.0365 or email us.

General event questions

Q: What is McKesson ideaShare?

McKesson ideaShare brings together the best and brightest independent pharmacy leaders and their staff to make meaningful connections and share ideas and expertise for building a stronger business. Unite. Learn. Grow. It all happens here.

Q: When does registration open?

Registration opens in late April. McKesson ideaShare 2020 is proceeding as planned for a safe and successful show July 12-16 in Austin, TX. Attendees will have until June 9 to cancel registrations without penalty. As we continue to monitor the impact of COVID-19, we will keep you informed of the latest developments. Sign up for updates here.

Q: What happens at the General Session?

Hear McKesson’s leadership discuss winning strategies to grow your business and initiatives for the coming year. Join us as we announce and celebrate the winners of the Health Mart Pharmacy of the Year award, Community Excellence award, and the Clinical, Operational, and Marketing Innovation awards.

Q: What are my parking options if I’m driving to the conference?

Located in the heart of downtown, the Austin Convention Center offers 1,600+ parking spaces close by. On either side of the venue, you can find a space in one of the two parking garages. Go to 201 East 2nd St. (with 1,000 spaces) or 601 East 5th St. (with 685 spaces). For parking rates and times, click here.


Registration questions

Q: What are the options for payment, and when do I pay?

Event fees will be billed through your DC approximately 90 business days after the conference. If you prefer to pay by credit card, please contact registration support or via the link in your registration confirmation email to make those arrangements.

Q: What are some fun things to do in Austin?

There’s more to Austin than just its thriving music scene. Check out everything the Texas capitol has to offer, including top attractions, nightlife, tours and more, here. Did you know Austin is ranked as one of the best cities in America for foodies? Dine at the city’s best restaurants by making reservations via OpenTable. You can also get recommendations from local experts by reaching out to the hotel concierge.


Rebate and Show Specials questions

Rebate questions? Email

Q: How much are the McKesson ideaShare 2020 rebates?

For 2020, customers can receive 20% off 300 OneStop Generics™ (“OneStop”) items, up to $20,000 per eligible account number, from August 2020 through January 2021 (August 2020 through December 2020 for customers that register after June 9, 2020).

Q: Who’s eligible for the McKesson ideaShare rebates?

Customer accounts eligible for the OneStop rebate and discount are primary accounts across retail independent small/medium chain, long-term care, home health, hospice, assisted living facility, skilled nursing facility, and combo pharmacies, with verified attendance at McKesson ideaShare 2020.

Q: Are prospective customers also eligible for the rebates?

Yes. If a prospect becomes a customer by October 31, 2020 and attends the event, they are eligible to receive the rebates.

Q: How long will eligible customers receive the McKesson ideaShare rebates?

Customers that register prior to June 9, 2020 will receive six months of rebates. Customers that register on-site will receive only five months of rebates.

Q: How will the McKesson ideaShare rebates be paid?

The McKesson ideaShare rebates will be paid directly to eligible accounts via a credit memo. Rebates will be paid on the 20th of each month.

Q: How will the rebates be handled for multi-store groups and EDI accounts?

The McKesson ideaShare rebates are earned for all stores under a common owner who attend McKesson ideaShare 2020.

Q: How will you know which items are discounted and included in the McKesson ideaShare rebates offering?

The discounted items list will be published on McKesson Connect™ and updated as necessary. The discounted items will also be notated with an ideaShare icon in McKesson Connect.

Q: Will the discounted items remain the same throughout the rebate earning period?

No. Prices and items are subject to change during the rebate earning period based on changes in item demand, availability and price. Check McKesson Connect for updates to the items to be discounted.

Q: How will you know how much you earned for purchasing the discounted items?

Rebates earned for purchasing the discounted items will be included on the Total Rewards Statement.

Q: Will dynamic pricing apply to substituted items if the discounted item is out of stock?

No. Item availability is not guaranteed throughout the entire rebate earning period.

Q: What Show Specials will be available?

Grow your front-end margins with special show savings exclusive to McKesson ideaShare attendees. Save up to 25% on select open stock national brand OTC products, home healthcare products, and Health Mart brand OTC products. Attendees can order items on McKesson Connect from July 6-31, 2020.

Q: Where do I order to take advantage of Show Specials?

Orders can be placed on McKesson Connect before, during and after the show for a limited time, but only registered attendees will be able to view Show Specials items and pricing. Shows Specials will be indicated by a McKesson ideaShare logo in McKesson Connect. Exhibitors will NOT be actively taking orders in their booths as has been done previously. Since Show Specials orders must be placed on McKesson Connect, please ensure associates attending have permissions to order for multiple accounts.

Q: What’s the item availability and delivery process for Show Specials?

Items featured as Show Specials will have additional inventory on hand in your local distribution center (DC). Place your order early to ensure you receive your complete purchase. Only items that are in stock and available at the time we receive the order will be fulfilled. If all items cannot be filled, the order will be canceled. Back orders will not be accepted for items that are out of stock or unavailable in your local DC. Displays will only be offered from drop ship suppliers in Show Specials. Your items will be shipped to your pharmacy immediately after placing your order in McKesson Connect. Orders could arrive as early as next day.


Family questions

Q: Can I bring the family?

Yes! Guest passes can be added to a Full Conference Pass registration for an additional fee. All registered children ages 3–17 are automatically included in each day of Camp McKesson.

Q: What is Camp McKesson?

Camp McKesson provides on-site childcare and activities during conference hours to children ages 3–17 who are registered for a guest pass. Our licensed childcare professionals will give you the confidence that your children are in a secure, playful and engaging environment while you attend meetings, exhibits and networking events. Please note Camp McKesson participants must be able to use restroom independently.

Q: What are the Camp McKesson excursions?

Share the excitement of McKesson ideaShare with your tweens and teens and keep them entertained with fun activities while you’re at the conference! An offsite, excursion-based Camp McKesson experience will be offered on July 13 and 14 for registered attendees ages 10-17.

Additional fees and advance registration are required. Fees are per person and include adult supervision, admission to attractions, licensed staff, transportation, lunch, snacks, drinks, a sling bag, and a custom t-shirt. Both excursions depart from the Austin Convention Center between 9:30-10:30 a.m. and return at 4:30 p.m. depending on the trip(s) selected. Space is limited to 25 participants each day. Sibling discounts are not available. Registration accepted until June 9 and is non-refundable thereafter.

Monday, July 13
Stunt Ranch

Tuesday, July 14
Typhoon Texas Water Park

Q: Can children attend the celebration party at Stubb’s Bar-B-Q?

Admission is included in all youth guest passes. Tickets for the celebration can also be purchased for $50 (ages 5-20) on Tuesday, July 14 at the registration desk in the Austin Convention Center or onsite at Stubb’s Bar-B-Q.


CE questions

 Q: How do I redeem my CE credits for sessions I attend?

Continuing Pharmacy Education (CPE) for McKesson ideaShare 2020 has been accredited by CEImpact, an ACPE-accredited provider of continuing pharmacy education. Please note, if you attended a live session, you MUST complete the online requirements to obtain your CPE credit. You have 30 days from when you attend the session to obtain CPE credit. This deadline is non-negotiable due to the CPE Monitor reporting timelines.

Redeem your credit from Health Mart University: If you are a Health Mart customer, claim your credit by logging in to and accessing Health Mart University (HMU). Enter the code provided in the ‘Enter CPE Code or Access Code’ box. Click SUBMIT. Complete the evaluation as prompted and click SUBMIT to send your information to CPE Monitor.

Redeem your credit from CEImpact: For all others, claim your credit by logging in to If this is the first time you have utilized the CEImpact Learning Management System (LMS) you will need to create an account. From the CEImpact homepage, enter the code provided in the ‘Enter Code’ box. Click SUBMIT. Complete the Evaluation as prompted and click SUBMIT to send your information to CPE Monitor.

Follow instructions to access your CPE Statement of Credit on CPE Monitor. Be sure to enter your CPE Monitor e-profile ID in your HMU or CEImpact profile when you create your account. You can access this number through If you do not enter and save your NABP number within your CEImpact profile, you will not receive CPE credit. This cannot be corrected after the 30 day redemption period has passed.

If you have additional questions, contact the CEImpact team at They will also be available during show floor hours at the CEImpact redemption booth.

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