#mckessonideashare
©2025 McKesson Corporation. All rights reserved.
Compound Interest: Building a Successful and Sustainable Compounding Service
July 12 @ 8:45 am - 9:45 pm
Implementing a compounding service in a community pharmacy requires careful planning, regulatory compliance, and a commitment to quality. This session will review the key steps for establishing a new compounding service, including operational considerations and strategies for maintaining product quality and enhancing patient-centered care. Learn how to navigate regulatory requirements and identify opportunities for expanding your compounding offerings to meet patient needs and drive business growth.
Pharmacist Learning Objectives
1. Outline the essential steps for implementing a compounding service that enhances patient-centered care in a community pharmacy.
2. Discuss regulatory requirements and operational considerations for maintaining a compliant compounding practice.
3. Describe quality assurance measures necessary to optimize the safety, efficacy, and patient outcomes related to compounded products.
4. Identify potential barriers and growth opportunities related to offering compounding services.
5. Develop a business plan outline that supports the launch and sustainability of a compounding service while prioritizing improved patient care and engagement.
Technician Learning Objectives
1. Outline the essential steps for implementing a compounding service that enhances patient-centered care in a community pharmacy.
2. Discuss regulatory requirements and operational considerations for maintaining a compliant compounding practice.
3. Describe quality assurance measures necessary to optimize the safety, efficacy, and patient outcomes related to compounded products.
4. Identify potential barriers and growth opportunities related to offering compounding services.
5. Develop a business plan outline that supports the launch and sustainability of a compounding service while prioritizing improved patient care and engagement.
Meet Your Speakers
Erin Michael, MBA, MS, CPhT, FAPC
Director of Member Engagement
PCCA
Erin Michael, MBA, MS, CPhT, FAPC, joined PCCA in July 2006. During her tenure at PCCA, she has served as a Territory Manager, Member Development Specialist, CPMS Marketing Consultant, Regional Manager, Director of Outside Sales and currently holds the position of Director of Member Engagement. Erin has been working in pharmacy for more than 25 years, of which 23 have been in compounding and promoting the practice of pharmacy. She previously worked for an independent pharmacy owner where she was the General Manager of multiple locations. Erin was instrumental in developing and implementing programs to promote and grow the compounding and traditional parts of that business. She holds an MBA in Healthcare Administration and an MS in Hospitality Management. She has been recognized as PCCA Technician of the Month in August 1999, California Pharmacists Association Technician of the Year in 2003 and was the first Technician to receive the California Pharmacists Association Steven Feldman Compounder of the Year award in 2020.
Sara Hover, RPh.
Senior Director of Clinical Services
PCCA
Sara Hover, RPh, joined the PCCA Clinical Services team June 2013, and was promoted to manager of clinical services in 2021, director in 2023 and senior director in 2025. As a clinical compounding pharmacist for PCCA, she has the opportunity to share all of her knowledge of compounding with pharmacists all over the US and Canada. PCCA has always provided her as a pharmacist/business owner with the tools to succeed. Now on the other side of the fence as a team member of PCCA, she is honored to continue this superior service to other PCCA members. Sara loves to educate pharmacists and physicians on a variety of topics including women’s health, hormone replacement and compounding options to improve patient’s lives.
Erin Michael discloses that she is currently employed by PCCA. All relevant financial relationships have been mitigated.
Sara Hover discloses that she currently employed by PCCA. All relevant financial relationships have been mitigated.
Financial support for this course was provided through an educational grant from McKesson Health Mart.
Pharmacist Universal Activity Number (UAN): 0107-0000-25-107-L07-P
Technician Universal Activity Number (UAN): 0107-0000-25-107-L07-T
Application-based activity
CPE Redemption:
To obtain 1 contact hour of continuing pharmacy education credit (0.1 CEU), learners must participate in the course and complete the exam* and evaluation. Shortly after both the exam and evaluation are successfully completed and submitted, the CPE Statement of Credit can be accessed on CPE Monitor at www.MyCPEMonitor.net.
*CEimpact provides two (2) opportunities to complete the exam. The learner will not receive CPE credit after two failed attempts.
CEimpact is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.