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Running a successful pharmacy is like producing a hit record—it requires the perfect blend of strategy, collaboration, and the right tools to stay in tune. This session will highlight ten “greatest hits” for pharmacy managers, including tips to enhance workflow efficiency, delegate tasks effectively, and leverage technology to streamline operations and optimize patient outcomes. Get ready to fine-tune your management skills and create a chart-topping performance that keeps your pharmacy running in perfect harmony.
1. Discuss how brain function influences productivity and team performance.
2. Identify recommended practices for delegation and communication to enhance workflow and improve patient care delivery.
3. Describe real-time coaching techniques to enhance team performance and patient outcomes.
4. Assess the role of culture in fostering team engagement and collaboration.
5. Develop an action plan to strengthen management skills and team performance for improved patient care.
Technician Learning Objectives
1. Discuss how brain function influences productivity and team performance.
2. Identify recommended practices for delegation and communication to enhance workflow and improve patient care delivery.
3. Describe real-time coaching techniques to enhance team performance and patient outcomes.
4. Assess the role of culture in fostering team engagement and collaboration.
5. Develop an action plan to strengthen management skills and team performance for improved patient care.
Meet Your Speaker
Kelley Babcock, MEd, CPCC, Certi
Co-Founder
Leadership Growth Formula
Kelley is a leadership expert with 35+ years of experience, managing and leading high-performance teams and accelerating business profits. She consults and coaches at the Owner/C-suite level for a variety of organizations across industries like independent pharmacy, optometry, accounting, real estate, and media production. She is also the co-founder and facilitator of the Leadership Growth Formula, a neuroscience based, leadership development program that elevates leaders to achieve exponential results, personally and professionally. Over her career, she has managed and trained literally thousands of people. Her passion is helping others realize their fullest potential and her specialty is bringing the “high energy” fun to her dynamic and impactful speaking engagements.
Kelley Babcock has no relevant financial relationships with ineligible companies to disclose.
Financial support for this course was provided through an educational grant from McKesson Health Mart.
Pharmacist Universal Activity Number (UAN): 0107-0000-25-089-L04-P
Technician Universal Activity Number (UAN): 0107-0000-25-089-L04-T
Application-based activity
CPE Redemption:
To obtain 1 contact hour of continuing pharmacy education credit (0.1 CEU), learners must participate in the course and complete the exam* and evaluation. Shortly after both the exam and evaluation are successfully completed and submitted, the CPE Statement of Credit can be accessed on CPE Monitor at www.MyCPEMonitor.net.
*CEimpact provides two (2) opportunities to complete the exam. The learner will not receive CPE credit after two failed attempts.